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Order related enquiries - in-store purchase:
We regret that we are unable to replace products unless they have been purchased directly from rubiks.com. For refunds and replacements, please return the product to the point of purchase. Alternatively, you can contact the distributor listed on the product packaging. If you are no longer in possession of the packaging, you can access a list of our worldwide distributors here.
Order related enquiries through rubiks.com
If you ordered directly through our website, please email sav-rubiks@ageneau.fr. Please be sure to include your order number for us to look into this. We regret that we are unable to replace products unless they have been purchased directly from our online store.
Rubik's Connected Cube
For all enquiries regarding the Connected Cube, please fill in the following form here.
General enquiries
Please contact us rubiksteam@rubiks.com. Note, we are unable to send out any spare parts.
Usage and Image Rights
For usage and image rights enquiries, please email legal@rubiks.com with the subject 'Usage and Image Rights request'
Online Shop form
Please complete the online form below to help us manage your inquiry. To ensure your query is processed as quickly as possible, please provide as much information in your message. For any urgent inquiries, our tool free is available on 1-800-565-6570. Please note that our customer care line is open from weekdays from 8.30am-5pm.
Usage & Image Rights form
Please contact us if you would like to use the Rubik's Cube in one of the following ways:
- - In print, film or on a website
- - In an advertisement
- - To create art
You will have to get written permission on a case by case basis. Please complete the form below to help us manage your enquiry. To ensure your query is processed as quickly as possible, please provide as much information in your message. We aim to respond to your enquiry within 5 working days.
General Enquiry form
Please complete the online form below to help us manage your enquiry. For website-related issues, please specify the web browser you are using (Chrome, Internet Explorer etc), operating system (MAC/Windows) and what website you are experiencing the issue on.