We offer FREE delivery to the UK mainland as standard within 5-7 business days when you spend £10 or more.
We pride ourselves in dispatching every order we receive within two working days and all shipping to the UK is free when you spend £10 or more. If your order is below £10, then shipping is £3.99 to the UK. Orders placed on our website are dispatched from our warehouse in France and are delivered by Royal Mail.
Where is my order?
For items sent via our Regular shipping option, we do not offer a tracked service. If you have not received your order 21 working days after the due date, then your order may be considered lost and you might be able to claim for compensation. To check if you are eligible, please contact us here.
What is your Returns Policy?
Items can only be returned for a full refund if they are unopened, unused and in a re-saleable condition with all packaging intact and must be returned within 30 days of despatch.
If you do not have your despatch note or invoice, please include an explanatory note quoting your order number and reason for return to the below address (sent at your own cost unless agreed otherwise with Rubik's Brand Ltd):
Returns C/O Rubik's Brand Ltd,
10 Lambton Place
Once received, please allow 10 working days for your refund/replacement to be processed.