COVID-19 Delivery Update:
Thank you for being a loyal customer and continuing to support Rubik's, we are working hard to keep things going at this difficult time.
As a result of COVID-19 we are strictly following government advice and this has impacted on our delivery process. To ensure the continued safety of our staff and you at home, our standard delivery times to all destinations will take around three to five weeks.
All items are delivered to the United Kingdom are shipped from our central warehouse based in France, via the service Delivengo and delivered in the UK by Royal Mail.
Thank you for your understanding through these unprecedented times.
What is your Returns Policy?
We’ve extended our returns policy to 60 days to give everyone plenty of time to return items to us when it’s safe to do so. Please check and follow the restrictions set by the government, which may reduce the operating systems and hours of your local drop-off points or classify returning items as non-essential travel.
Items can only be returned for a full refund if they are unopened, unused and in a re-saleable condition with all packaging intact and must be returned within 60 days of despatch.
If you do not have your despatch note or invoice, please include an explanatory note quoting your order number and reason for return to the below address (sent at your own cost unless agreed otherwise with Rubik's Brand Ltd):
Returns C/O Rubik's Brand Ltd,
10 Lambton Place
Once received, please allow 10 working days for your refund/replacement to be processed.
Our shipping charges are as follows: