Firstly, as this is a forum I can say this. I'm not staff...
7-10 days usually means 7-10 working days, or 14 days to everyone else. You've only waited 11. Show some patience.
Secondly, you don't say where you're from. If you're in a different country to the one it's sent from, there will be delays. Post office delays, customs etc. Even if you're from the same country, stuff just happens sometimes that slows stuff down.
Thirdly, the previous case is a rarity. It happens sometimes that stuff gets lost in the post. His case might not be the same as yours. In fact, it probably won't be the same.
Lastly, if you have a complaint to make, perhaps you should follow the advice we offered last time (since you actually read the thread enough to reference it) and actually contact the people selling the stuff, rather than hit the forums with it.
Please take off topic discussion off this forum. Thanks.